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FactoryChecks — Terms of Service (Buyers)

Effective: 2026-05-26 Operator: AlienLogicLab, LLC (Wyoming, USA), operating FactoryChecks


Contents

  1. Acceptance & Eligibility
  2. The Services
  3. Accounts & Security
  4. No Guarantee; No Certification; Not a Sole-Sourcing-Decision Basis
  5. Inspection Reports & Capability Assessments — License & Confidentiality
  6. Fees, Payment, Refunds & Taxes
  7. Disclaimers
  8. Limitation of Liability
  9. Indemnification
  10. Data, Privacy & Analytical Processing
  11. Acceptable Use
  12. Dispute Resolution — Binding Arbitration; Class-Action Waiver
  13. Suspension & Termination
  14. Changes to These Terms
  15. General Provisions

1. Acceptance & Eligibility

1.1 Agreement to These Terms

These Terms of Service for Buyers ("Terms") govern your access to and use of the FactoryChecks website, mobile applications, APIs, and all associated services (collectively, the "Platform" or "Services") provided by AlienLogicLab, LLC, a Wyoming limited liability company ("FactoryChecks," "we," "us," or "our"). By creating an account, clicking "I agree," or otherwise accessing or using the Services, you ("Buyer," "you," or "your") agree to be bound by these Terms and any policies incorporated by reference, including our Privacy Policy and Acceptable Use Policy ("AUP"). If you do not agree, do not access or use the Services.

1.2 Age Requirement

You represent and warrant that you are at least eighteen (18) years of age. We do not knowingly permit individuals under 18 to create accounts. If we learn that an account holder is under 18, we will suspend or terminate the account immediately.

1.3 Authority to Bind an Entity

If you are accessing or using the Services on behalf of a company, organization, or other legal entity, you represent and warrant that: (a) you have full legal authority to bind that entity to these Terms; (b) you have read and understood these Terms; and (c) you agree to these Terms on that entity's behalf. In that case, "you" and "your" refer to both you individually and that entity. If you do not have such authority, you must not use the Services on that entity's behalf.

1.4 Geographic Availability

The Services are operated from the United States and hosted in Singapore. We make no representation that the Services are appropriate or available in all jurisdictions. You are responsible for compliance with all applicable local laws where you access or use the Services.


2. The Services

2.1 What FactoryChecks Provides

FactoryChecks is an operational capability verification and qualification-support Platform. Through the Services, we provide:

(a) Capability Assessments and Inspection Reports — structured, evidence-based operational observations of Factories, prepared by FactoryChecks' authorized personnel following an on-site or remote Inspection ("Inspection" means an authorized, invited on-site or remote operational assessment);

(b) Supplier onboarding and qualification support — tools and structured capability transparency to assist Buyers in evaluating potential manufacturing partners;

(c) Inspector Confidence Scores — confidence indicators derived from assessment data, intended as decision-support tools only; and

(d) Ancillary platform features — communications tools, request management, and related services as made available from time to time.

2.2 Nature of the Services — Capability Verification and Qualification Support

The Services support evidence-based supplier onboarding and structured capability transparency. FactoryChecks is a capability verification and qualification-support service. It is not a certification body, quality-assurance authority, regulatory agency, auditing firm, or investigative or journalistic service. Use of the Platform does not substitute for, and is not equivalent to, any regulatory approval, certification, quality audit, or compliance determination by a government authority or accredited certification body.

2.3 Point-in-Time Nature

All Capability Assessments, Inspection Reports, Inspector Confidence Scores, and other Content ("Content" means all data, reports, scores, and materials provided via the Platform) reflect conditions observed at the time of assessment only. Factory conditions, personnel, equipment, certifications, processes, and output quality may change after an assessment is completed. FactoryChecks does not undertake to update, re-assess, or monitor Factories on a continuing basis unless a separate written service agreement expressly provides otherwise.

2.4 Service Changes

We reserve the right to modify, suspend, or discontinue any feature or aspect of the Services at any time, with reasonable notice where practicable. We will not be liable to you for any modification, suspension, or discontinuation.


3. Accounts & Security

3.1 Account Registration

To access most features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

3.2 Account Credentials

You are solely responsible for maintaining the confidentiality of your account credentials (username, password, API keys, and any multi-factor authentication credentials). You agree to notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account.

3.3 Account Responsibility

You are responsible for all activity that occurs under your account, whether or not authorized by you. FactoryChecks is not liable for any loss or damage arising from your failure to maintain the security of your credentials.

3.4 No Sharing

You may not share, sell, transfer, or sublicense your account access to any third party. Each individual authorized user within an organization must have their own credentials unless we expressly offer multi-user or team plans with shared-access terms.

3.5 Business Accounts

If you register as or on behalf of a business entity, you represent and warrant that you have authority as stated in Section 1.3 and that all users you authorize under the account are bound by these Terms.


4. No Guarantee; No Certification; Not a Sole-Sourcing-Decision Basis

READ CAREFULLY. This section limits the scope and effect of all Content provided via the Services.

4.1 No Certification, Warranty, or Guarantee

FactoryChecks provides evidence-based operational observations and structured capability assessments. FactoryChecks does NOT certify, warrant, guarantee, endorse, or assure any Factory's quality, compliance, performance, output, delivery, financial condition, legal status, labor practices, environmental performance, or future results of any kind. No Capability Assessment, Inspection Report, Inspector Confidence Score, or other Content constitutes a certification of any kind. No Content should be interpreted as a representation by FactoryChecks that a Factory is suitable, compliant, safe, or reliable for any particular purpose.

4.2 Point-in-Time Limitation

All Capability Assessments and Inspection Reports are point-in-time observations. They may be incomplete, based on information selectively disclosed to our personnel, and subject to change. FactoryChecks does not represent that any assessment accurately reflects a Factory's current or ongoing condition after the date of assessment.

4.3 Not a Sole-Sourcing-Decision Basis

You remain solely responsible for your own due diligence, supplier qualification, and sourcing decisions. The Platform and all Content are tools to support — not replace — your independent evaluation. You must not rely on any Capability Assessment, Inspection Report, Inspector Confidence Score, or other Content as the sole or primary basis for any sourcing, procurement, investment, or business decision. FactoryChecks makes no reliance warranty of any kind. We strongly encourage you to supplement Platform Content with your own independent investigation, legal counsel, technical advisors, and any other sources you deem appropriate.

4.4 No Endorsement

Nothing in the Services or Content constitutes an endorsement, recommendation, or referral by FactoryChecks of any Factory, product, or service. The presence of a Factory on the Platform does not imply that FactoryChecks has approved, vetted in any regulatory sense, or recommends that Factory.


5. Inspection Reports & Capability Assessments — License & Confidentiality

5.1 License Grant

Subject to your compliance with these Terms and payment of all applicable fees, FactoryChecks grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use Capability Assessments and Inspection Reports ("Reports") solely for your own internal sourcing, supplier qualification, and procurement decision-making purposes.

5.2 Restrictions — Confidential; No Resale or Onward Disclosure

Reports are proprietary and confidential. You must not, and must ensure that your authorized personnel do not:

(a) resell, transfer, assign, or sublicense any Report or any portion thereof to any third party, whether for compensation or otherwise;

(b) republish, publicly post, upload, transmit, or otherwise make available any Report or substantial portion thereof on any public or semi-public website, platform, forum, social media channel, database, or other medium accessible to persons outside your organization;

(c) disclose any Report or any material portion thereof to any third party outside your organization, except: (i) to your employees, contractors, or professional advisors (e.g., legal counsel, technical consultants) who have a need to know for the purpose of your internal sourcing evaluation and are bound by confidentiality obligations no less restrictive than those in this Section 5; or (ii) as required by applicable law or a binding legal process, in which case you must, to the extent permitted by law, provide FactoryChecks with prompt written notice and cooperate with any effort to seek a protective order;

(d) use any Report as the basis for a competing service, factory-rating product, public ranking, or any publication, database, or tool intended for external distribution; or

(e) remove, obscure, or alter any copyright notice, confidentiality legend, watermark, or attribution in any Report.

5.3 Ownership

All Reports, Capability Assessments, Inspector Confidence Scores, and other Content are and remain the exclusive property of AlienLogicLab, LLC. Nothing in these Terms transfers any ownership interest to you. Your license under Section 5.1 terminates automatically upon termination or expiration of your account or these Terms.

5.4 Factory Information

Reports may contain information provided by or about Factories. You acknowledge that such information may be subject to the Factory's own confidentiality rights and that your disclosure obligations under Section 5.2 apply regardless of the source of the underlying information.

5.5 Feedback

If you provide FactoryChecks with feedback, suggestions, or ideas regarding the Services, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, incorporate, and exploit such feedback without restriction or compensation to you.


6. Fees, Payment, Refunds & Taxes

6.1 Fees

Access to certain features of the Services, including Inspections and Capability Assessments, requires payment of fees as set forth on our pricing page or in a separate order form or service agreement. All fees are stated in United States Dollars (USD) unless otherwise specified.

6.2 Payment Processing

Payments are processed through Stripe, Inc. ("Stripe") or such other third-party payment processor as we may designate. By providing payment information, you authorize us (and Stripe) to charge the applicable fees to your designated payment method. Your use of Stripe is also subject to Stripe's own terms of service and privacy policy. FactoryChecks is not responsible for errors, failures, or security incidents arising from Stripe's systems.

6.3 Subscription and Recurring Charges

Where applicable, subscription fees will automatically renew at the end of each billing period unless you cancel before the renewal date in accordance with the cancellation procedures we provide.

6.4 Refund Policy

Except as required by applicable law:

(a) Inspection and Report fees are non-refundable once an Inspection has been scheduled and confirmed, because resources (including Inspector time and logistics) are committed at that point.

(b) We may, in our sole discretion, issue credits or refunds in exceptional circumstances (e.g., failure to complete a confirmed Inspection due solely to our error), on a case-by-case basis.

(c) Subscription fees that have already been charged for a current billing period are non-refundable upon cancellation; your access will continue through the end of the paid period.

6.5 Taxes

You are responsible for all applicable taxes, duties, and levies associated with your purchase of Services, other than taxes on FactoryChecks' net income. If FactoryChecks is required by law to collect taxes on your purchase, those taxes will be added to your invoice.

6.6 Disputed Charges

If you believe a charge is incorrect, you must contact us in writing within thirty (30) days of the charge date. Failure to dispute a charge within that period constitutes your acceptance of the charge.


7. Disclaimers

READ CAREFULLY.

7.1 "As-Is / As-Available"

THE PLATFORM AND ALL CONTENT AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FACTORYCHECKS EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION:

(a) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT;

(b) ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;

(c) ANY WARRANTY AS TO THE ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, OR SUITABILITY OF ANY CONTENT, CAPABILITY ASSESSMENT, INSPECTION REPORT, OR INSPECTOR CONFIDENCE SCORE;

(d) ANY WARRANTY THAT ANY FACTORY ASSESSED ON THE PLATFORM WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; AND

(e) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

7.2 No Warranty as to Factory Conduct

FactoryChecks does not warrant or guarantee the conduct, representations, capabilities, quality, delivery performance, financial stability, legal compliance, or any other attribute of any Factory. All dealings between you and any Factory, including negotiations, orders, payments, delivery, and dispute resolution, are solely between you and that Factory.

The Services may contain links to third-party websites, tools, or content. We do not control, endorse, or take responsibility for any third-party content, products, or services. Your use of third-party services is at your own risk and subject to their own terms.

7.4 Jurisdictional Limits

Some jurisdictions do not allow certain warranty disclaimers. In those jurisdictions, the above disclaimers apply to the fullest extent permitted by law, and any implied warranties that cannot be disclaimed are limited in duration to the minimum period permitted by law.


8. Limitation of Liability

READ CAREFULLY. This section significantly limits our financial responsibility to you.

8.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FACTORYCHECKS AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS (COLLECTIVELY, "FC PARTIES") WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), ARISING OUT OF OR RELATED TO:

(a) YOUR USE OF OR INABILITY TO USE THE SERVICES;

(b) ANY CONTENT, CAPABILITY ASSESSMENT, INSPECTION REPORT, OR INSPECTOR CONFIDENCE SCORE;

(c) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY FACTORY;

(d) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR ACCOUNT; OR

(e) ANY OTHER MATTER RELATING TO THE SERVICES,

EVEN IF AN FC PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.2 Aggregate Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF THE FC PARTIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE FORM OF ACTION, WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO FACTORYCHECKS IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS (US$100.00).

8.3 Essential Basis

YOU ACKNOWLEDGE THAT THE LIABILITY LIMITATIONS IN THIS SECTION 8 ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND FACTORYCHECKS, AND THAT FACTORYCHECKS WOULD NOT PROVIDE THE SERVICES ON THE TERMS IN THESE TERMS WITHOUT THESE LIMITATIONS.

8.4 Non-Waivable Carve-Outs

Nothing in this Section 8 limits or excludes liability that cannot be limited or excluded under applicable law, including (without limitation) liability for: (a) death or personal injury caused by our gross negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that applicable mandatory law prohibits from being excluded or limited.

8.5 Multiple Claims

The existence of more than one claim does not expand the cap in Section 8.2. All claims must be aggregated.


9. Indemnification

9.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless FactoryChecks and the FC Parties from and against any and all claims, demands, lawsuits, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) ("Claims") arising out of or relating to:

(a) your access to or use of the Services;

(b) your breach of these Terms or any policy incorporated by reference;

(c) your violation of any applicable law or regulation;

(d) any content, data, or materials you submit to, post on, or transmit through the Services;

(e) your violation of any third party's rights, including intellectual property rights, privacy rights, or contractual rights; or

(f) your sourcing decisions, procurement activities, or any transaction or dispute between you and any Factory.

9.2 Indemnification Procedure

FactoryChecks will: (a) promptly notify you in writing of any Claim for which it seeks indemnification (provided that failure to promptly notify you will not reduce your obligations except to the extent you are materially prejudiced by such failure); (b) give you sole control of the defense and settlement of the Claim (provided that you may not settle any Claim that imposes any obligation, restriction, or liability on FactoryChecks without our prior written consent); and (c) provide you with reasonable cooperation at your expense.


10. Data, Privacy & Analytical Processing

10.1 Privacy Policy

Your use of the Services is subject to our Privacy Policy (https://factorychecks.com/privacy), which is incorporated into these Terms by reference. Please read the Privacy Policy carefully. It describes how we collect, use, disclose, and protect personal information in connection with the Services, including disclosures required under the GDPR (EU/EEA and UK GDPR), Singapore Personal Data Protection Act ("PDPA"), Vietnam Personal Data Protection Decree ("PDPD"), and California Consumer Privacy Act/California Privacy Rights Act ("CCPA/CPRA").

10.2 Cross-Border Data Transfer

You acknowledge that the Platform's infrastructure is hosted in Singapore and that data you submit or generate through the Services may be transferred to, stored in, and processed in Singapore and the United States. By using the Services, you consent to such transfers. FactoryChecks implements appropriate safeguards for international data transfers as described in the Privacy Policy.

By using the Services, you acknowledge and agree that FactoryChecks may:

(a) analytically process your use of the Platform, your requests, and your interactions with Content to improve the Services, train and refine capability-matching models, and develop derived scoring and benchmarking outputs;

(b) generate derived scores and capability-intelligence outputs based on aggregated and/or anonymized Platform data, including data contributed by your use; and

(c) use anonymized and aggregated data — from which no individual Buyer or Factory can reasonably be identified — for benchmarking, research, product development, and commercial purposes, without restriction.

FactoryChecks will not sell individually identifiable information about you to third parties without your consent, except as described in the Privacy Policy.

10.4 Your Data

You represent and warrant that you have all rights, permissions, and consents necessary to submit any personal data or other information you provide through the Services, and that such submission does not violate any applicable law or third-party rights.


11. Acceptable Use

11.1 Reference to AUP

Your use of the Services is subject to our Acceptable Use Policy ("AUP"), available at https://factorychecks.com/acceptable-use, which is incorporated into these Terms by reference. The AUP sets out prohibited conduct in detail.

11.2 General Prohibitions

Without limiting the AUP, you agree not to:

(a) use the Services for any unlawful purpose or in violation of any applicable law or regulation;

(b) attempt to circumvent, disable, or interfere with any security or access-control feature of the Services;

(c) scrape, crawl, spider, or systematically extract data from the Services by automated means, except as expressly authorized by us in writing;

(d) use the Services to collect or compile information about Factories or other users for the purpose of building a competing product or service;

(e) impersonate any person or entity or misrepresent your affiliation with any person or entity;

(f) upload or transmit any content that is unlawful, defamatory, fraudulent, or infringes any third-party intellectual property or privacy right;

(g) use the Services to harass, intimidate, or harm any Factory or other user; or

(h) attempt to gain unauthorized access to any part of the Services or any related systems or networks.


12. Dispute Resolution — Binding Arbitration; Class-Action Waiver

READ CAREFULLY. This section affects your legal rights, including your right to a jury trial and your ability to participate in a class action.

12.1 Informal Resolution First

Before initiating arbitration or any other formal dispute-resolution proceeding, you agree to attempt to resolve the dispute informally. You must send a written notice to FactoryChecks at [email protected] describing the nature of the dispute and your requested relief ("Dispute Notice"). FactoryChecks will attempt to respond within thirty (30) days of receipt. If the dispute is not resolved within sixty (60) days of the Dispute Notice (or such longer period as the parties agree in writing), either party may initiate arbitration as provided in this Section 12.

12.2 Binding Arbitration

Subject to Section 12.5 (small claims and IP), any dispute, controversy, or claim arising out of or relating to these Terms, the Services, or the breach, termination, enforcement, interpretation, or validity thereof (including the scope or applicability of this arbitration provision) ("Dispute") will be resolved by binding individual arbitration, not in court. Arbitration will be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules ("Arbitration Rules"), as modified by these Terms, and conducted by a single neutral arbitrator. The seat and place of arbitration will be Cheyenne, Wyoming, United States. The language of arbitration will be English.

12.3 CLASS-ACTION WAIVER

YOU AND FACTORYCHECKS EACH AGREE THAT ANY DISPUTE WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, COLLECTIVE ACTION, CLASS ARBITRATION, REPRESENTATIVE ACTION, OR CONSOLIDATED PROCEEDING OF ANY KIND. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If this class-action waiver is found unenforceable with respect to any Dispute, then the arbitration clause will not apply to that Dispute and it will proceed in court.

12.4 Arbitration Procedure and Costs

The arbitrator will apply Wyoming law (subject to Section 15.1) and will have the authority to award any remedy available at law or in equity on an individual basis, subject to the limitations in Section 8.

12.5 Exceptions

Notwithstanding Section 12.2, either party may: (a) bring an individual action in a small claims court of competent jurisdiction for disputes within that court's jurisdictional limits; or (b) seek emergency injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property rights or confidential information pending arbitration.

12.6 Jury Trial Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND FACTORYCHECKS EACH WAIVE ANY RIGHT TO A JURY TRIAL FOR ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

12.7 Time Limitation

Any Dispute must be brought within one (1) year of the date on which the claiming party knew or reasonably should have known of the facts giving rise to the Dispute. Claims not brought within that period are permanently barred.

13. Suspension & Termination

13.1 Termination by You

You may terminate your account at any time by contacting us at [email protected] or using any account-closure feature we provide. Termination does not entitle you to any refund of prepaid fees except as stated in Section 6.4.

13.2 Suspension or Termination by FactoryChecks

FactoryChecks may, in its sole discretion and without prior notice (or with such notice as is practicable under the circumstances), suspend or terminate your account or your access to any part of the Services if:

(a) you breach or we reasonably suspect you have breached these Terms or any policy incorporated by reference;

(b) we are required to do so by applicable law, court order, or governmental authority;

(c) your use of the Services creates legal, reputational, or security risk to FactoryChecks or other users;

(d) you engage in fraudulent, abusive, or illegal conduct; or

(e) your account has been inactive for an extended period, as communicated in our policies.

13.3 Effect of Termination

Upon termination of your account for any reason: (a) all licenses granted to you under these Terms terminate immediately; (b) you must cease all use of the Services and destroy any copies of Reports in your possession; (c) outstanding fees remain due; and (d) provisions of these Terms that by their nature should survive termination will survive, including Sections 4, 5.2, 5.3, 7, 8, 9, 10, 12, and 15.


14. Changes to These Terms

14.1 Our Right to Modify

We may modify these Terms at any time. If we make material changes, we will provide notice by: (a) posting the revised Terms on the Platform with an updated effective date; (b) sending an email to the address associated with your account; or (c) displaying a prominent notice within the Services. "Material changes" include changes to Section 8 (Limitation of Liability), Section 9 (Indemnification), Section 12 (Dispute Resolution), or any changes that significantly expand your obligations or reduce your rights.

14.2 Continued Use

Your continued use of the Services after the effective date of any revision constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services and may terminate your account as provided in Section 13.1.

14.3 Arbitration Changes

Notwithstanding the above, if we make any material change to Section 12, we will provide at least thirty (30) days' advance written notice before the change takes effect, and you will have the right to opt out of the changed arbitration provision by notifying us in writing within that period.

15. General Provisions

15.1 Governing Law

These Terms and any Dispute arising out of or related to them or the Services will be governed by and construed in accordance with the laws of the State of Wyoming and the applicable federal laws of the United States, without regard to conflict-of-law principles.

15.2 Jurisdiction for Non-Arbitrable Matters

For any matter not subject to arbitration under Section 12 (including enforcement of arbitral awards), you and FactoryChecks each consent to the exclusive jurisdiction of the state and federal courts located in the State of Wyoming, United States, and each waives any objection to personal jurisdiction or venue in those courts.

15.3 Severability

If any provision of these Terms is held by a court or arbitrator to be invalid, illegal, or unenforceable in any respect, that provision will be enforced to the maximum extent permissible, or, if not enforceable, will be deemed severed from these Terms, and the remaining provisions will continue in full force and effect.

15.4 Entire Agreement

These Terms, together with the Privacy Policy, the AUP, and any applicable order form, service agreement, or written amendment signed by both parties, constitute the entire agreement between you and FactoryChecks with respect to the Services and supersede all prior and contemporaneous agreements, representations, and understandings. No oral representations are binding.

15.5 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder, by operation of law or otherwise, without our prior written consent. FactoryChecks may assign these Terms (in whole or in part) without restriction, including in connection with a merger, acquisition, sale of assets, or change of control. Any purported assignment in violation of this Section is void. These Terms bind and benefit the parties and their respective permitted successors and assigns.

15.6 No Waiver

FactoryChecks' failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. A waiver is effective only if in writing and signed by an authorized representative of FactoryChecks.

15.7 Force Majeure

Neither party will be liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, war, terrorism, civil unrest, pandemic, governmental action, natural disasters, telecommunications or internet infrastructure failures, or any other force majeure event. This Section does not excuse payment obligations.

15.8 Notices

Notices to FactoryChecks must be sent in writing to: AlienLogicLab, LLC, Attn: Legal, 30 N Gould St Ste R, Sheridan, WY 82801, USA, with a copy to [email protected]. Notices to you will be sent to the email address associated with your account or posted within the Services. Notices are effective upon confirmed receipt (for email, upon delivery without bounce; for physical mail, upon delivery confirmation).

15.9 No Agency or Partnership

Nothing in these Terms creates a partnership, joint venture, employment, agency, franchise, or fiduciary relationship between you and FactoryChecks. Neither party has authority to bind the other.

15.10 No Public Rankings; Not an Investigative Service

FactoryChecks provides operational capability verification and qualification support. FactoryChecks does not publish public factory rankings, public blacklists, or any public comparative rating of individual Factories. The Services are not an investigative or journalistic service, and Content on the Platform should not be relied upon as such.

15.11 Headings

Section headings are for convenience only and have no legal or contractual effect.

15.12 Language

These Terms are drafted in the English language. To the extent any translated version conflicts with the English version, the English version controls.

15.13 Contact

For questions about these Terms, contact us at [email protected].